People do not represent, that are taken. Need a store manager. Works in a shop pretty active seller. Anything with a high probability instead of a cool vendor shop got a weak manager. For example, if someone without special training wants to control the helicopter, he was not allowed. Break it, would kill the equipment and will be dangerous to others. For pressing each button the pilot's console, the lever is some movement of some mechanism, some process. A mechanism is part of a complex system, operating by its own rules. Need to think systematically and procedurally, to cool control helicopter. Imagine how much the pilot must be trained how to know? And how many times will have to prove all their expertise! But the helicopter is still a mechanism. The man, much less a group of sildigra is much more complicated mechanism. Pilot error visible at once, the manager noticed the error is more difficult because the organization is also moving as the helicopter, but this process is not visible. What is there to add to what is to manage people, being a manager?
Any manager works themselves. All the techniques, technologies are secondary. Why, even the most beautiful system of incentives work only during their writing? Remember experiments in physics and the electric field? Metallic thin shavings move, until someone moves a magnet. Then the system freezes. To be effective, to create movement, you must be a leader, manager and person. These are different roles that can complement each other. Managers want people to do things right, leaders - people to do the right thing! From quantity of personality will depend on the dimensions and a manager and leader.